From Daily Struggles to Organized Workflows – Integra’s Journey with Time Champ

At a Glance

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Integra is a global powerhouse in digital content, e-learning, and technology transformation, serving some of the world’s leading organizations for over 30 years. Integra supports publishers, educators, and researchers to confidently meet the digital future, having placed great emphasis on innovation and experience within the industry. Their end-to-end products aim to simplify complexity and growth and make impactful changes within the domains of content workflows, learning services, and digital platforms.

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What truly sets Integra apart is its unwavering belief in creating opportunities and driving change that matters. With women making up over half of its workforce, the company is proudly recognized among India’s Top 20 diversity champions. Integra’s strength lies not just in its expertise, but in the way it collaborates with honesty, heart, and a clear sense of purpose. The principles of integrity, collaboration, and purpose lead Integra to create long-lasting partnerships that enable clients and communities to flourish in an ever-evolving environment.

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Founded

1994

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Company Size

5000

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Work Type

On-Site

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Industry

Technology, Information and Media

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Location

Pondicherry

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Key Take Aways

  • arrow icon Noticeable improvement in employee focus and active working hours across departments.
  • arrow icon Each team member now contributes an average of 45 extra productive minutes per day.
  • arrow icon Real-time screen activity tracking offers better accountability without micromanaging.
  • arrow icon Seamless visibility into remote work helps leaders stay connected and informed.

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The Challenges Integra Faced

  • Behind Integra’s legacy of excellence were a few quiet struggles that made everyday operations harder than they needed to be. Before Time Champ, some key gaps in visibility and accountability began to hold teams back.
  • arrow icon Unclear Work Patterns – Many employees appeared busy, but actual active work hours often told a different story, especially in remote settings, where tracking was nearly impossible.
  • arrow icon Frequent Idle Time – Long stretches of unproductive hours went unnoticed, affecting timelines and team efficiency without any clear explanation.
  • arrow icon Lack of Remote Clarity – Managers had little insight into what remote teams were working on, making it hard to offer support or catch red flags early.
  • arrow icon Missing Activity Records – Without accurate, reliable data, important details slipped through the cracks, making performance reviews, planning, and decision-making more difficult than they should’ve been.
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The Solution Time Champ Offered

  • Integra needed to overcome the challenges and reintroduce structure to everyday activities, so it reached out to a smart and intuitive solution called Time Champ that would do more than simply tracking.
  • arrow icon Personalized Dashboards – Each of the employees had clear visibility about the productivity status, and they were kept focused, motivated, and on track.
  • arrow icon Anomaly Detection Reports – Flagged unusual patterns in work behavior early, so managers could step in with support, not just supervision.
  • arrow icon Live Screen & Activity Monitoring – Enabled real-time visibility through screenshots, mouse clicks, and keystroke tracking, building trust through transparency.
  • arrow icon Custom Reporting Tools – Delivered insightful, built-in reports for each team, making oversight simpler and smarter.
  • arrow icon Deeper Accountability – With detailed activity logs, remote teams could be supported more effectively, ensuring no time or effort went unnoticed.

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What Integra Likes Most About Time Champ

  • For Integra, what truly makes Time Champ stand out is how effortlessly it brings clarity to their workday, whether it’s tracking hours, monitoring activity, or making remote work more transparent and manageable. The ease of logging in and out, combined with detailed performance views, has helped teams stay more accountable and connected.
  • Lingeswaran Kathiresan, a key leader at Integra, shared his thoughts: “The anomaly reports have been incredibly helpful. They allow us to catch unusual patterns early and take thoughtful action. It’s not just data, it’s insight we can trust.”
  • Beyond the tools, what Integra values most is how Time Champ supports their growth, not just with features, but with genuine care and consistent improvements that keep their teams moving forward with confidence.

Core Benefits Achieved with Time Champ

  • Time Champ has initiated a new approach on how Integra tracks daily activities, assists remote work, and counts each effort.
  • arrow icon Reduced Idle Hours – Gaps in productivity can now be noticed and resolved much more easily, which helps teams be more focused and effective.
  • arrow icon Stronger Remote Visibility – Remote workflows are no longer a mystery. Managers now have what they need to guide teams with purpose, even from a distance.
  • arrow icon Precision in Reporting – Reliable and detailed reports remove the guesswork, offering clarity on team performance and project timelines.
  • arrow icon Deeper Activity Insights – Keystroke and mouse tracking offered a fair, respectful look at engagement, fostering trust without micromanagement.
  • Integrating Time Champ, Integra has developed a more open, streamlined, and interconnected work environment, where people and performance can flourish.

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The Rollout

  • Integrating Time Champ into Integra’s workflow was smooth and thoughtfully managed. With a well-structured plan in place, our team ensured the platform blended naturally into their day-to-day operations without disrupting ongoing work.
  • From the start, dedicated support was on hand to guide every step, making sure teams felt confident and comfortable using the system. This hands-on approach helped Integra quickly settle in, unlocking clarity, control, and momentum from the very first day.

The Impact of Time Champ on Integra

  • Since adopting Time Champ, Integra has seen a remarkable improvement in how teams manage time, stay focused, and maintain clarity across both in-office and remote environments. Accountability is higher, workflows are smoother, and daily operations feel more connected.
  • arrow icon More Time Where It Matters - Each employee now contributes an average of 45 more productive minutes daily, adding up to meaningful gains across departments.
  • arrow icon Sharper Focus, Better Results – Distractions are down, and structured routines help teams stay aligned and goal-driven.
  • arrow icon Simplified Processes – Clear time logs and automated systems ease the load on payroll and admin teams, cutting down on manual work.
  • arrow icon Greater Control & Clarity – Managers have the visibility they need to guide teams effectively, regardless of location.
  • With Time Champ, Integra has built a work culture rooted in trust, efficiency, and clarity, creating space for both people and performance to thrive.

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Client Experience

Integra stated that the implementation of Time Champ led to a new level of clarity associated with their operations. The team did not have to do any guesswork or random inputs to get information on how the work was progressing, particularly for remote teams. Real-time visibility with detailed reports made it easy to trace what was being done by whom, when, and over what period.

They truly enjoyed the ease of getting information on the daily activities and tracking the productivity levels. From clearer work hours to smarter decision-making, Time Champ gave them the confidence to manage teams with precision and purpose, without slowing anyone down.

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Lingeswaran Kathiresan

HR Business Partner

Integra

We used to rely on spreadsheets and had little visibility into how time was spent. After switching to Time Champ, with its precise hour tracking and real-time activity monitoring, we finally gained visibility. That shift helped us streamline work and boost team accountability.
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