Infosys Japan Achieves a 30% Overtime Reduction Using Time Champ

At a Glimpse

Infosys Japan is a leader in tech innovation. With a strong reputation in Japan’s competitive market, the division turned to Time Champ to tackle overtime issues, keep billing hours precise, and ensure employees aren’t overworked.

Infosys Japan is part of the global Infosys family, a name that’s known for its innovation and excellence. In Japan, where work culture is intense and strict labor laws protect workers’ rights, Infosys has always aimed to stay ahead by blending technology with care for its team. The division works in a great environment that values both performance and personal well-being. This meant that in addition to delivering world-class IT services, the leadership also had to address a serious challenge: balancing hard work with a healthy work-life balance..

Founded

1981

Company Size

310,000+

Work Type

Hybrid

Industry

IT Services and Consulting

Location

Japan

The Obstacles Infosys Faced

Compliance with Overtime Laws: Japan has very clear laws about overtime. The company needed a system that could keep a close eye on working hours to ensure employees were not pushed beyond the legal limits. The goal was to avoid burnout and ensure every employee enjoyed a healthy work-life balance, as required by local laws.
Accurate Client Billing: With multiple projects and a high standard of client service, ensuring that every billing hour was correctly recorded was critical. Manual processes were prone to error, and any mistake could affect client trust and lead to financial discrepancies.
Employee Transparency & Trust: Beyond simply tracking time, Infosys Japan wanted to ensure that its workforce felt respected. They needed a tool that not only recorded work hours but also allowed employees to share feedback about the process. By gathering input and securing consent for tracking, the company aimed to build trust and improve the overall employee experience.

These challenges were not just about numbers and rules, they were about creating a supportive and transparent work environment. The division needed a solution that was clear, easy to use, and aligned with the company’s core values of care and excellence.

The Solution Time Champ Offered

The team found Time Champ to be a practical and empowering solution. Time Champ was designed to do much more than simply track time, it was built to improve how work gets done. Here’s how Time Champ addressed each challenge:
Smart Automated Tracking: Time Champ replaced manual entries with a smart, automated system. Every second of work was logged accurately, reducing errors and ensuring that billing hours were always correct.
Real-Time Alerts: Time Champ featured instant alerts when employees began to approach overtime limits. Managers could see these alerts and take action immediately, ensuring that no one was overworked.
Productivity and Balance Insights: Time Champ didn’t stop at tracking time. It also provided clear insights into productivity and work-life balance, helping managers adjust workloads without compromising well-being.
Transparent Employee Feedback: Understanding that trust is built on transparency, Time Champ implemented a feedback module. Employees shared feedback effortlessly about the tool, giving the management team valuable insights. Every update made reflected employee input, keeping the system ethical and user-friendly.
By combining these features into one smooth package, Time Champ helped Infosys meet its regulatory requirements and foster a positive, supportive work culture.

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What Infosys Like Most About Time Champ

We love how Time Champ tracks our employee' work hours with their consent and how they customized everything for us to seamlessly track according to Japan’s policies.”
The work-life balance reports are more than helpful, we identified overworked and underworked employees, which led us to allocate workload effectively.
They found the timesheets highly accurate and reliable, ensuring all logged hours were correct. This allowed them to process payroll confidently and resolve any potential issues efficiently.

Core Wins with Time Champ

The introduction of Time Champ into the Infosys Japan Division has sparked a series of impactful benefits that have reshaped the work environment.
Automated tracking: With automated logging, every minute is accurately recorded, ensuring complete transparency. Clients now receive detailed, error-free reports, which build trust and strengthen relationships.
Prevented Overwork: Real-time alerts have transformed how overtime is managed. Managers are now equipped to prevent overwork early, keeping teams within legal limits while fostering a healthier, happier workforce.
In-Depth Productivity Analytics: By using Time Champ’s productivity analytics, the division gained deep insights into work patterns and team efficiency. Infosys was able to make informed decisions about resource allocation and task prioritization
Improved Work Life Balance: With the system’s work-life balance metrics, HR and team leaders were able to spot trends that indicate stress or burnout and made adjustments quickly to ensure that employees have enough time to recharge before tackling another task.
Enhanced Communication:The built-in feedback system has been a life saver. “Employees felt more involved and valued when they shared their thoughts directly,” said Infosys. This two-way communication has fostered a culture of continuous improvement, where every team member plays a part in refining the system.
By addressing operational needs and employee concerns, Time Champ empowered Infosys Japan to maintain a balanced, productive, transparent work environment.

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The Rollout

Rolling out Time Champ was a straightforward, well-planned process. Our team began with an onboarding session where all the users received hands-on training. Our system was tailored to meet the specific needs of the Japanese market, especially around overtime tracking and productivity metrics. A pilot phase allowed for real-time feedback and quick adjustments, ensuring the system worked seamlessly with existing workflows. This agile approach meant that the transition was smooth, with minimal disruption and immediate positive impact on daily operations.

The Impact of Time Champ on Infosys

Since the implementation of Time Champ, Infosys Japan has seen impressive, measurable results that demonstrate the power of a simple yet effective solution. Key outcomes include:
With precise time tracking, the division has drastically reduced instances of overtime. Managers received timely alerts and were able to adjust workloads, which helped them maintain a healthy work-life balance. Employees felt more cared for and were less likely to experience burnout, contributing to a positive work environment.
Automated timesheets have eliminated manual errors, leading to more accurate billing. This not only streamlined invoicing processes but also built trust with clients, as every billed hour is verifiable and transparent. The improved accuracy has also resulted in better resource planning and reduced administrative overhead.
The integrated feedback system has been a major hit. Employees appreciate being asked for their opinion and seeing that their feedback led to real change. This ongoing dialogue has created a culture where everyone feels part of the solution, leading to higher job satisfaction and a more collaborative workplace.
By addressing operational needs and employee concerns, Time Champ empowered Infosys Japan to maintain a balanced, productive, transparent work environment.

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Conclusion

The journey of Infosys Japan with Time Champ is a clear example of how the right tool can make a big difference. By choosing a system that is both simple and powerful, Infosys Japan has not only met its operational challenges but has also created a work culture that values every minute of effort and every moment of rest. The case study shows that with Time Champ, managing time and productivity doesn’t have to be complicated, it can be straightforward, transparent, and truly empowering.

Client Experience

Integrating Time Champ into our systems has been a remarkably positive experience. From the initial implementation phase, we observed a smooth transition that minimized disruption to our daily operations. Our teams quickly adapted to the user-friendly interface, and the real-time alerts ensured that no overtime went unnoticed. Our employees appreciated the system’s transparency and the opportunity to provide direct feedback, which helped us fine-tune the tool to better meet our unique needs. Overall, Time Champ has not only delivered measurable improvements in compliance and billing accuracy but has also fostered an environment of trust and empowerment across our organization.

Manank M

Senior Associate Lead at Infosys

Time Champ has truly redefined our operations. Its accurate tracking and seamless integration have made compliance, precise billing, and enhanced employee well-being a reality for us. We tried many tools but our employees resisted to use them as they felt they are too intrusive, but that’s not the case with Time Champ, it’s user friendliness won over our employees, and the transparency it brings has made everything so much smoother, now we can actually see the difference in our productivity.

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