90% More Productive: How Time Champ Transformed HealthQuist's Workflow

At a Glance

HealthQuist is one of the top revenue cycle management firms that have been supporting healthcare providers to enhance cash flow, decrease the burden of administrative work, and spend more time taking care of patients. HealthQuist has been serving solo practitioners, group practices, and urgent care centres since 2003 with custom medical billing solutions that exceed the norms to make a real difference through their efficiency and accuracy.

HealthQuist has a staff of more than 750 experienced experts to provide full-service solutions such as credentialing, billing, claims, insurance follow-ups, patient A/R, and compliance. Their scalable solutions are built to grow with healthcare practices, ensuring consistent collections, reduced overhead, and long-term operational success.

Founded

2003

Company Size

1000

Work Type

Hybrid and On-site

Industry

Hospitals and Health Care

Location

Edison, New Jersey

Key Take Aways

90% boost in team productivity with streamlined workflows.
Faster and more accurate payroll and salary processing.
Greater visibility into employee performance and time usage.

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The Challenges HealthQuist Faced

Managing productivity and smooth workflows was a constant challenge for HealthQuist, until they started using Time Champ.
Untracked Working Hours – The expectation of an 8-hour workday was not achieved by employees frequently, with vaguely explained reasons such as meetings or group discussion of tasks
Lack of Accountability – Managers struggled to verify how time was being spent, making it hard to address underperformance or misuse of work hours.
Drop in Productivity – Without clear visibility, efficiency dipped, and output fell short of expectations.
No Reliable Time Insights – The absence of structured time reports made it difficult to monitor daily activities or support performance reviews.

The Solution Time Champ Offered

To tackle these ongoing challenges, HealthQuist turned to Time Champ, a smart, all-in-one solution built to bring visibility, structure, and efficiency into daily operations:
Customized Reporting Made Simple – Delivered daily, weekly, and monthly performance reports, helping managers track progress and align work with business goals.
Real-Time Visibility into Workflows – Live screen monitoring gave leaders a clear, real-time view of how teams were spending their time, leading to better accountability across all levels.
Seamless Payroll Processing – Automated, accurate reports eliminate guesswork from salary calculations, making payroll faster and error-free.
Smart Usage Insights – Tracked app and website activity to highlight distractions, enabling teams to stay focused and productive throughout the workday.
Greater Control and Transparency – Empowered managers with data-driven oversight to reduce inefficiencies and boost performance across teams.

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What HealthQuist Likes Most About Time Champ

What impressed HealthQuist most about Time Champ is the smoothness with which it provides detailed and customizable reports that provide full visibility on employee performance and working hours, thus making daily management and payroll processing highly streamlined.
Santosh, a senior member of the HealthQuist team, shared his thoughts: “The reporting system is incredibly helpful. It’s easy to access, simple to customize, and supports everything from tracking productivity to handling payroll. We’ve never had this level of visibility before.”
Beyond the data, HealthQuist values the intuitive design and dependable support behind Time Champ, making it a powerful partner in their productivity journey

Core Benefits Achieved with Time Champ

Integrating Time Champ into HealthQuist’s operations has completely reshaped team monitoring, payroll processing, and compliance management, bringing structure, accuracy, and control into everyday workflows.
Centralized Oversight & Control – Enabled seamless management of employee activity, time tracking, and reporting with greater ease and consistency.
Real-Time Employee Monitoring – Live screen tracking offered instant visibility into team engagement, helping managers stay informed and proactive.
Reliable & Efficient Payroll – Automated, data-backed timesheets made payroll processing smooth, fast, and error-free.
Stronger Compliance & Audit Support – Accurate records and transparent audit trials ensured better compliance with internal policies.
Work Pattern Insights – Tracked app and website usage to identify productivity gaps and reduce distractions, leading to more focused and efficient workdays.
With Time Champ, HealthQuist has achieved stronger control, sharper insights, and a measurable boost in performance across all levels.

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The Rollout

The integration of Time Champ was hassle-free as things just seemed to fall into place. Features like automated attendance, leave tracking, and time management tools were easy to use, allowing teams to get started quickly without the need for any training.
The platform’s clean interface and built-in reports allowed for quick adoption across departments. With timely support and minimal disruption, day-to-day operations became more structured, accurate, and easier to manage right from the beginning.

The Impact of Time Champ on HealthQuist

Time Champ helped organize daily operations by giving clear visibility and consistency, making it easier to manage time, attendance, and team performance across the organization.
Intelligence in Time Management - Automated tracking removed all guesswork concerning working hours and added precision and responsibility to each shift.
Reliable Attendance Insights – Accurate, up-to-date records helped HealthQuist to reduce manual errors and ensure full transparency across teams.
Boost in Team Output – Clear work hours and detailed activity logs helped teams stay focused, leading to an increase in overall productivity.
Smooth Salary Processing – Payroll processing became simpler, more precise, and had less manual intervention with accurate and organized attendance records.
HealthQuist took another approach by adopting Time Champ, thus replacing chaos with order, which resulted in improved supervision, performance, and overall efficiency of the working environment.

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Client Experience

HealthQuist reported that the incorporation of Time Champ into their work system was a smooth and very successful step. The platform fits ideally with their operations, giving such powerful capabilities as in-depth reporting, clear tracking, and real-time visibility, directly raising the level of team coordination and performance.

Time Champ introduced simplicity, regulation, and order to daily activities with personalized features. HealthQuist confidently recommends it to other healthcare providers seeking a reliable solution to simplify operations and drive measurable productivity gains.

Santhosh V

HR assistant

HealthQuist

We faced challenges with unmonitored work hours and declining productivity. Tasks often went unnoticed. Time Champ gave us the clarity and features we needed to monitor work efficiently. Since then, we’ve seen better focus, fewer delays, and stronger results.