GLOSSARY

Absence Reporting

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What is Absence Reporting?

Absence reporting is a formal process in which employees inform their employer, supervisor, or HR about a planned absence from work, as per their normal responsibilities. This communication may include the rationale for their absence, the duration they anticipate the absence will last, and any additional documentation that may be required, such as a medical certificate for illness.

The function of absence reporting is critical to managing attendance at work. A defined process to manage the absence of employees enables organizations to account for all absences, planned or unplanned.

What is Absence Reporting Important for?

Absence reporting is critical for contemporary workplaces for several reasons:

  • arrow icon Operational Continuity: If managers can be informed of employee absences prior they are scheduled to be absent, they can as much as possible manage and dedicate workloads, delegate operational duties, and continue business.
  • arrow icon Productivity: If managers can anticipate employee absences by the timely reporting of absences, they can plan accordingly for staffing during the employee's time of absence, and thus the organization can mitigate lost productivity and not overload any other employee while attempting to manage the absence.
  • arrow icon Legal Compliance: Absence reporting provides appropriate record-keeping for an organization's management staff regarding employee absence. Absence reporting will assist management in ensuring compliance with their policies for labor, sick leave, or other absence policies. Companies could be legally liable for penalties associated with unintended negligence when handling employee absence, where they did not record their absence appropriately.
  • arrow icon Equity and Transparency: Absence reporting provides a fair process for every employee. This is an essential aspect in providing just treatment, employee confidence, and team collaboration.
  • arrow icon Data for Decision Making: Recording absences will provide an organization with useful data to monitor trends, assist decision making on repetitive issues associated with absenteeism, and assist in future workforce planning.

Examples of Absence Reporting

Here are 3 examples demonstrating absence reporting:

  • Example 1: An employee wakes up feeling unwell. They call their supervisor before their shift to communicate that they will be absent, the reason they are absent, and the return date they expect.
  • Example 2: A parent calls the school office before 10 a.m. to report the absence of their child due to illness, to ensure their child's absence will be noted and not marked unexcused.
  • Example 3: An employee knows they have a medical appointment next week and needs to be away from work. The employee fills out an absence request adequately and submits it with the company's software platform to facilitate planning.

How Does Absence Reporting Work in the Workplace?

The reporting of absence follows a similar process, but it may differ depending on the size of the organization, internal policies, and technology usage.

  1. Notifying: The employee should notify their manager or HR about an absence as soon as possible before the shift starts, or at least as soon as possible after the scheduled shift. Employees can be notified via email, telephone, or absence-reporting software.
  2. Documentation: The employee may be expected to provide documentation about the absence, depending on the type of absence, such as always a doctor's note, especially if there are longer absences, or repeated absences.
  3. Recording: The absences are recorded into the organization's attendance system or recorded documentation by HR, noting the absence, reasons for the absence, and documented details (date, length, reasons, etc.).
  4. Follow-up: Generally, the manager of the employee reviews the report on absence, provides assignment of coverage for the absence if required, and may contact the employee to gather more information or to check how they are doing.
  5. Compliance: HR will review if there are any compliance issues, for example, contacting insurance providers, or compliance with statutory leaves as stated in the organization policy.

Today, many organizations are using software tools for absence reporting. The software tools allow notifications to be given, often in real-time, in error-free reporting, usable for analysis, and storage of data.

Key Benefits / Risks of Absence Reporting

Benefits:

  1. Can provide advanced coverage when absence occurs to enable the continuity of business.
  2. Provide assurance that compliance reporting is being met satisfactorily, most organizations meet compliance in absent reporting, yielding to laws or insurers, thereby avoiding financial penalties, and denial of claim, etc.
  3. Encourages a culture of accountability and transparency to positively influence employee morale and employee engagement.
  4. Provides documentable data for HR management to use & analyze employee absenteeism patterns & trends to support identifying root causes.

Risks:

  1. Inconsistent and inaccurate reporting could expose the organization to legal liabilities, insurers denying claims, or heightened overall costs of absences.
  2. Late reporting of absences can disturb or delay other systems of the organization and place demands and burdens on other team members.
  3. Poor and improper management of absence reporting can erode trust and lead to suspicions of fairness amongst the employee group.

Absence Reporting vs Absence Management

Aspect Absence Reporting Absence Management

How Time Champ Simplifies Absence Reporting

Time Champ simplifies absence reporting for employees and managers by providing an easy-to-use digital solution. When employees are sick or unable to work, they can quickly declare their absence using Time Champ's web or mobile applications. This allows managers to receive notifications when employees report absences and to plan for coverage and onboarding so productivity doesn't suffer.

This is How Time Champ Works, in a Nutshell:

  • arrow icon Automated Leave Tracking & Reporting: Employees can report their absences quickly and easily using the web or mobile app, enhancing overall absence management.
  • arrow icon Real-Time Notifications: Managers receive real-time notifications of potentially missed shifts, so they can find coverage quickly.
  • arrow icon Automatic Recordkeeping: Time Champ logs and records all of the information surrounding the employee's absence automatically to reduce errors associated with manual recording.
  • arrow icon Compliance & Transparency: Time Champ ensures the employee's absences are recorded accurately, fairly, and in compliance with company policies and employment standards.
  • arrow icon Analytics & Insights: Time Champ includes powerful analytics tools to tell an accurate story of absenteeism to allow managers to avoid the escalation of an absenteeism problem.
  • arrow icon Workforce Planning: Time Champ provides instant access to the employee absenteeism record for scheduling shifts and understanding availability for conducting work.

Related Terms

  1. Absence Management: The overall process of tracking and documenting absences, analyzing them, and taking steps to reduce their impact on the organization.
  2. Attendance Tracking: Keeping track of when employees report to work and if/when they are absent; often done through a digital tool or timesheet.
  3. Leave Management: The administration of the various types of leave provided to employees, sick leave, vacation, and parental leave.
  4. Time Tracking: The measurement of the hours employees work, tracking the start and end time, breaks, and any additional hours worked (overtime).

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