How Centaur Billing Increased Productivity by 29% with Time Champ

At a Glance

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Centaur Billing is a leading Healthcare Revenue Cycle Management (RCM) company located in Chennai, India. With over a decade of experience, Centaur Billing specializes in medical billing, coding, claims processing, patient engagement, and analytics, helping healthcare providers streamline their revenue cycle and improve financial performance.

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Centaur Billing uses advanced technology and a highly trained team to provide customized RCM solutions for hospitals, physician groups, and healthcare providers. Their focus on innovation and efficiency has made them a trusted partner in the healthcare industry, helping organizations improve patient care, increase revenue, and achieve lasting financial growth.

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Founded

2020

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Company Size

200-500 employees

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Work Type

On-site & Remote

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Industry

Healthcare RCM

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Location

USA & India

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Key Take Aways

  • arrow icon 29% increase in productivity after implementing Time Champ
  • arrow icon Improved work-life balance and time utilization
  • arrow icon Strengthened data security and compliance

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The Challenges Centaur Billing Faced

Before implementing Time Champ, Centaur Billing struggled with:

  • arrow icon Lack of Insight into Breaks & Lost Time Managers had no clear visibility into how much time was lost during breaks and how effectively employees were using their time.
  • arrow icon Manual & Inaccurate Attendance Tracking Attendance tracking was manual and error-prone, making it difficult to ensure accuracy, especially for remote employees.
  • arrow icon Security Concerns & Compliance Risks No proper monitoring system to track suspicious activities, leading to potential compliance violations in a highly regulated industry.
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The Solution Time Champ Offered

  • To address these challenges, Centaur Billing implemented Time Champ, which provided a customized workforce management solution with key features like:
  • arrow icon Break Analysis for Improved Productivity Custom reports showing where time was lost and how break time was spent, allowing managers to optimize schedules without disrupting work-life balance.
  • arrow icon Automatic Attendance for Accuracy & Transparency Automated clock-ins and clock-outs eliminated manual tracking errors, ensuring accurate attendance records.
  • arrow icon Advanced Security & Monitoring Real-time monitoring through screenshots, screen recordings, and suspicious activity alerts helped detect and prevent unauthorized activities.

Time Champ improved Centaur Billing productivity, accuracy, security, and transparency, making workforce management easier.

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What Centaur Billing Likes Most About Time Champ

  • Customized to Centaur Billing Needs – Time Champ provided break analysis features tailored specifically for Centaur Billing, helping them track lost time and improve efficiency.
  • Simple & Intuitive Dashboard – Managers could easily monitor employee performance in real-time, reducing manual work and making workforce management effortless.
  • Great Customer Support – The Time Champ team was always ready to help, making sure everything ran smoothly and adjusting features to fit Centaur Billing’s needs perfectly. Whenever they needed new adjustments, the support team responded quickly, ensuring a seamless experience without disruptions to daily operations.
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Core Benefits Achieved with Time Champ

  • Implementing Time Champ has helped Centaur Billing optimize productivity, enhance security, and improve workforce management. The company has gained better control over employee performance and time utilization with automated tracking and advanced reporting.
  • arrow icon Improved Work Efficiency – Employees became more aware of how they use their time, helping them stay focused.
  • arrow icon Automatic Attendance Tracking – Time Champ eliminated manual attendance logging, ensuring accurate records without any extra effort.
  • arrow icon Better Security Measures – Monitoring features helped catch security risks early and keep company data safe.
  • arrow icon Smarter Workforce Management – Automated reports gave managers clear insights, making scheduling and decision-making much easier.

By integrating Time Champ, Centaur Billing has streamlined its operations, improved transparency, and empowered employees to work more efficiently.

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The Rollout

  • Centaur Billing smoothly switched to Time Champ without any trouble. Employees quickly got used to the automated attendance system, making check-ins simple and accurate. The break analysis reports gave managers a clear view of how time was being used, helping them improve work schedules. Time Champ’s security alerts also helped catch any unusual activities early, keeping the workplace safe. With everything running smoothly, Centaur Billing saw better team management and improved overall efficiency.
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Impact of Time Champ on Centaur Billing

  • Time Champ made a big difference in how Centaur Billing manages its workforce, improving productivity, security, and work-life balance.
  • arrow icon 29% Increase in Productivity – Employees managed their time better, reducing wasted hours and getting more work done.
  • arrow icon Stronger Security & Compliance – Monitoring tools helped prevent unauthorized activities and ensured all company policies were followed.
  • arrow icon Better Work-Life Balance – Employees could take proper breaks without affecting their work, helping them stay productive and avoid burnout.
  • arrow icon Scalable & Flexible Workforce Management – Flexible tracking features supported seamless remote work while maintaining full visibility and control.
  • Time Champ significantly improved productivity, security, and work-life balance, creating a more efficient and balanced workforce at Centaur Billing.

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Client Experience

Before using Time Champ, managing work hours and keeping track of employee productivity was a big challenge for us. We struggled with monitoring break times, ensuring security, and maintaining team efficiency. There was always a concern about how much productive time was actually being spent on work.

After switching to Time Champ, things became much easier. The automatic time tracking and break analysis helped us see exactly where time was going. What we love most about Time Champ is how simple it is to use. Whenever we needed any customization, Time Champ support team was always ready to help. It didn’t take long for our team to adapt, and now it has become an essential part of our daily operations.

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Arwindhan Aravazhi

Deputy Manager at Centaur Billing

We were specifically looking for a tool that can customize features for us and found Time Champ. From break reports to security and attendance tracking, everything is well-structured and easy to use. It’s made a real difference for our team, we definitely recommend Time Champ to any organization looking to improve their workforce productivity.
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