BPO Time Tracking Software for Operational Intelligence

Gain real-time visibility into agent productivity, manage shifts easily, and deliver consistent, measurable results across every client process.

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Trusted by 1200+ Companies Worldwide
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Countries
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Companies
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Users
2.5M+
Insights Generated

Simple, Reliable BPO Time Tracking Software for Smoother Workflows

time tracking explain
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Automated Time Logging

Automatically capture in-time, out-time, breaks, and idle periods so your team’s time records stay accurate & organised.

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Track Work By Tasks

Track how long each task takes to complete for accurate records, proper billing, and quick insight into time-consuming tasks.

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See Attendance At A Glance

View live attendance status with a clear breakdown of present, absent, and on-leave employees in one simple dashboard.

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Schedule Shifts Easily

Easily schedule and adjust shifts for large teams with a clean timeline view that simplifies multi-shift planning.

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Get a Clear View of Productivity

View productivity labels, timestamps, durations, apps used, and idle time in one clear overview for better understanding.

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See How Productivity Evolves

Identify early dips & patterns in productive and non-productive time to take quick action and maintain consistent performance.

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Spot Activity Peaks

Spot rising or falling activity levels using keystroke and click patterns that highlight focus periods needing attention.

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Promote Work-Life Balance

Track workload, breaks, and overutilisation trends to prevent burnout and support healthier, sustainable performance.

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Actionable Workforce Insights

Gain clear visibility into team productivity, attendance patterns, and workload trends to improve overall performance.

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Stay Ahead With Real-Time Alerts

Get instant alerts for late logins, idle time, and productivity drops to help maintain balanced workloads and consistent performance across teams.

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Timesheets You Can Rely On

Get precise timesheets with instant edits, quick approvals or rejections, effortless syncing, and accurate invoice creation for confident billing.

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Audio Tracking For Bpos

Monitor call activity with detailed recordings and talk-time insights to maintain performance, quality, and visibility into customer interactions.

Traditional Time Tracking vs Time Champ Time Tracking

A quick look at how Time Champ modernises operational time management:

Traditional Time Tracking

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    Basic attendance logs with limited visibility
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    Manual edits and error-prone time corrections
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    Static schedules and difficult shift adjustments
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    Minimal visibility into productivity or activity
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    No early indicators of performance changes
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    Overtime tracked manually or inconsistently

Time Champ (Modern Time Tracking)

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    Real-time view of in-time, work hours, activity, and live status
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    Accurate time claims with controlled corrections and clean records
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    Easy shift creation and updates with a clear timeline view
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    Detailed insights: productivity labels, timestamps, screens used, idle time
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    Real-time signals showing evolving productivity and activity peaks
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    Automatic overtime tracking with correct rates and transparent logs

Is Time Champ the Perfect BPO Time-Tracking Solution?   thinking image

Yes! Leading BPOs using Time Champ have achieved smoother operations, accurate billing, and consistently high productivity across every client process.

It has helped BPO teams track work hours easily, manage shifts without confusion, and maintain SLA-friendly workflows.

With Time Champ, BPOs: 

consultant tracking
workign hours tracking

Tracked Agent Attendance with Total Clarity

They viewed real-time presence, in-time, total work hours, and availability, ensuring complete visibility across every team and shift.

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Boosted Productivity with Real-Time Insights

They tracked category breakdowns, productivity trends, and idle time to identify focus patterns and keep performance consistent.

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Billed Accurately with Reliable Timesheets

Automated, error-free timesheets helped them create precise invoices, avoid disputes, and charge confidently for every billable hour.  

Simplify your workday with Time Champ - a smart, intuitive time-tracking platform that effortlessly records every hour and activity.

You Manage The Teams, We’ll Streamline The Hours.

Join Time Champ Today
How Time Champ’s BPO Time Tracking System Works?
  • 1
    Create Your BPO Workspace
  • 2
    Add Teams & Assign Roles
  • 3
    Set Up Shifts & Client Processes
  • 4
    Track Time Automatically
  • 5 Review and Export Insights
Create Your Workspace

Sign up and create your agency workspace in minutes.

Create an Account
Add Teams & Assign Roles

Invite your employees while configuring roles and permissions for smooth operations.

Invite Your Whole Team
Set Up Shifts & Client Processes

Create shift schedules, assign teams to client processes, and map requirements for accurate tracking.

Create & Manage Projects
Track Time Automatically

Accurately capture attendance, work hours, activity, and productivity without manual effort.

Start Tracking Time
Review and Export Insights

Download clear reports for timesheets, productivity, budgets, and more in CSV, PDF,XLSX,or Excel to support billing, payroll, and performance reviews.

Export Reports

BPO Time Tracking Software Use Cases

time management productivity

Attendance Management

time management productivity

Shift & Workforce Management

task proritizaioon

Productivity Monitoring

project task tracking

Process-Wise Time Allocation

accountability transparency

Billing & Client Invoicing

evaluation and improvement

SLA Compliance Management

task segmentation

Performance & QA Insights

compliance regulation

Overtime & Work Hour Accuracy

work hour analysis

Compliance & Audit Support

remote work management

Remote & Hybrid Team Visibility

A Smart Solution Built for Modern BPO Teams

See What Our Happy Customers Say

synersys companylogo
49% growth in team productivity
Automated time insights and smarter workforce management
Achieved 49% boost
in overall efficiency
synersys companylogo

Our move to Time Champ transformed the way we work. From automated attendance to real-time activity insights, it helped us reduce wasted hours and boost productivity, all while keeping employee privacy intact.

Rohith Kumar
sensiple companylog
41% improvement in timesheet accuracy
Reduced manual work
Achieved 32% growth
in productivity
sensiple companylog

Time Champ simplified our entire workflow. With clear visibility into work hours and app usage, we reduced errors, improved payroll accuracy, and boosted team performance, while maintaining employee privacy.

Nallathambi Devendiran
IT Manager
galaxy companylogo
52% growth in productivity
Smarter time management and fewer manual errors
Saw a clear drop in burnout and idle hours
galaxy companylogo

Time Champ helped us cut time wastage by nearly 20%, improving our internal performance metric from 2.36 to 1.99. It drives individual growth and focus, we rate Time Champ a solid 9/10.

Sudarshan Sanap
IT Manager
billedright companylogo
20% Reduction in Workflow Inefficiencies
A 15% increase in on-time task completion
1-2 hours Reduction in daily employee distractions
billedright companylogo

Time Champ helped us cut time wastage by nearly 20%, improving our internal performance metric from 2.36 to 1.99. It drives individual growth and focus, we rate Time Champ a solid 9/10.

Kalyan
agilisium companylogo
70% Increase in workforce productivity
Improved operational efficiency
Achieved greater transparency for remote expansion
agilisium companylogo

Simply Awesome, if you have any suggestions, Time Champ is an open ground to share your thoughts and spark new ideas.

Agilisium
infosys logo
100% accuracy in tracking billing hours
Complied with overtime regulations accurately
Created a happy and healthy work environment
infosys logo

With Time Champ, we've achieved true transparency, its accurate tracking and user-friendly design made compliance, billing, and productivity effortless. It's the first tool our team actually enjoys using.

Manank M
Senior Associate Lead
See What Makes Teams Choose Time Champ

We are Recognised for Excellence and Trusted by Professionals

Seamlessly merge your global team from one powerful platform

gridleader award timechamp high perfomer timechamp spring momentum awards timechamp easier todo award asia high perfomer spring mid market high perfomer high perfoemr small high user adoption awards timechamp awards regional leader timechamp asia pasific leader easiestsetup timechamp high perfoemr small high perfomer timechamp midmarket leader mid market high perfomer high perfomer timechamp mid market high perfomer
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4.8

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5.0

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5.0

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5.0

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star image 4.7/5 avg.

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