Vserve Ebusiness Solutions is a global provider of data management and e-commerce support services, the company needed a cost-effective and reliable way of managing employee productivity and attendance tracking. Having encountered issues with other tools, such as expensive pricing, insufficient integrations, and poor support, Vserve chose Time Champ. The platform provided them with a smooth monitoring experience, in-depth time and task tracking, productivity analytics, attendance tracking, and screenshots, supported by fast customer service and reasonable costs.
Vserve Ebusiness Solutions is a reputed outsourcing partner for businesses worldwide that employs services in the areas of product data management, back-office support, digital marketing, and e-Commerce operations. Vserve works with an emphasis on precision, scalability, and quick turnaround time to serve clients around the world that demands efficiency and transparency from its remote teams.
Founded
2004
Company Size
480
Work Type
Hybrid
Industry
Information Technology and Services
Location
India, US
Increased productivity by 56%
Enhanced employee accountability by 32%
Refined time management for the entire organisation
Low productivity across teams with no consistent way to measure improvement.
Employees clocking in late, without a system to monitor or flag such behaviors.
High operational costs due to expensive third-party tools with limited ROI.
Lack of integration with their HR portal, causing disconnects between systems.
Inadequate attendance monitoring causing workforce accountability difficult to enforce.
Enabled real-time employee monitoring, giving managers full visibility into work hours,
application usage, and task activity, ensuring better control over daily workflows.
Tracked employee productivity metrics, helping supervisors identify performance
patterns,
reduce distractions, and motivate teams to stay focused on priority tasks.
Implemented precise time tracking, which directly helped reduce instances of late
arrivals
while promoting employee accountability.
Provided workplace analytics, offering insights into how teams operated, highlighting
workflow bottlenecks, and helping to refine task allocations and overall process
efficiency.
Integrated seamlessly with existing HR systems, enabling smooth syncing of attendance
data, employee profiles, and leave records.
Productivity Lift:
–
With time and task tracking in place, teams stayed more focused and aware of how their day
was going, wasted less time, and more work.
Accountability Got Stronger:
–
Activity logs and clear attendance tracking made it easy to see who’s on time, who’s not,
and where support or correction was needed.
Employee Adherence to Workplace Rules:
Geo-fencing and auto-check-ins kept things in line. No more chasing people or guessing who’s
present and when.
Sharp and Precise Reports:
–
Managers had data they could actually use, who did what, when, and for how long, helping
them act fast and plan better.
Better Integrations:
–
Time Champ synced smoothly with their existing HR tools, with no jumping between platforms
or dealing with mismatched data.
56% Increase in Productivity
Time Champ’s accurate time and task tracking made teams more mindful of their workday.
Distractions dropped, focus improved, and results improved, without needing additional
oversight.
32% Boost in Accountability
–
With real-time activity logs and clear attendance records, employees became more responsible
for their time. Managers no longer had to chase updates, data spoke for itself.
Higher Compliance with Company Policies
–
Employees started feeling aware of time tracking software and were able to see their
performance with the real-time dashboards and started arriving on time and performing well
to raise their own bars.
Better Time Management Across Organisations
–
From task planning to daily execution, the entire team became more disciplined. With clear
visibility into work hours, teams managed priorities better, avoided overwork, and delivered
on time.
We asked Vserve how they felt about the whole experience with Time Champ, here’s what they said: “We are incredibly happy with the way our workforce turned out, and we strive to maintain the same, even better in the future. The rollout was easy, the support is amazing, everything got more visible, and decision-making became easy for us.” They also appreciated the Time Champ for making modifications to fit their needs better, weather it is integrations or custom reports.
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