Time Champ Helps Billed Right Cut 20% of Workflow Inefficiencies Through Accountability

At a Glance

Billed Right is a healthcare-focused revenue cycle management company founded in 2006 by entrepreneurs Saurin Patel and Dave Patel. Headquartered in the United States, Billed Right was created with a vision to transform medical billing through personalized, client-first services. By working closely with healthcare providers, the company developed a comprehensive RCM model that directly addresses the day-to-day challenges doctors face. Billed Right focused on solving real problems, improving accuracy, reducing costs, and increasing patient satisfaction and practice revenue. To better understand how their team was working, Billed Right implemented Time Champ to track productivity, time usage, and key work patterns, helping the company make better decisions, set clear goals, and boost overall efficiency.

Driven by a strong commitment to partnership and continuous improvement, Billed Right acts as a trusted advisor for healthcare providers across the country. Its consistent growth is rooted in its ability to enhance operational efficiency while supporting long-term practice success.

Founded

2006

Company Size

500+

Work Type

In-office

Industry

RCM

Location

United States

Key Take Aways

Reduced time wastage by 20%, resulting in improved productivity and focus
Strengthened self-accountability, leading to a 15% increase in on-time task completion
Individual dashboards encouraged focused work, helping employees save 1–2 hours per day by avoiding distractions, without any need for micromanagement

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The Challenges Billed Right Faced

Billed Right had strong confidence in their teams and operational processes. However, they recognized the value of objective insights to validate and support employee performance, not through micromanagement, but through self-awareness and transparency.
Here are the key obstacles they had to overcome:
Lack of External Validation: While confident in their performance, the team needed a tool to help employees confirm their own productivity levels.
No System for Self-Accountability: Without a personal view into their own time usage, employees had no way to self-assess or make informed improvements.
Limited Visibility into Productivity Trends : Although they weren’t focused on tracking individuals, the company still lacked broader insights into how work was getting done.
Unclear Performance Benchmarks : Without objective data, it was difficult for both individuals and teams to understand how their efforts aligned with company goals.

The Solution Time Champ Offered

Billed Right was searching for a solution that could encourage self-accountability and help team members take ownership of their productivity without the pressure of managerial oversight. After adopting Time Champ, the company quickly saw a shift toward a more empowered and self-driven team.
The key solutions provided by Time Champ were:
Detailed Dashboards : Each employee received a personal dashboard for self-monitoring and accountability without added pressure.
Activity Insights : Time Champ’s analytics helped employees recognize patterns in their work and make data-driven improvements.
Workflow Transparency : Clear visibility into time allocation helped teams align efforts with priorities and reduce inefficiencies.
Self-Driven Productivity : Employees began managing their time more effectively and independently, leading to a stronger culture of ownership.

Time Champ helped Billed Right’s team use their time better, which led to higher engagement, improved productivity, and long-lasting performance.

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What Billed Right Likes Most About Time Champ

Billed Right values Time Champ for its ability to significantly improve both productivity and the quality of output. One of the most impactful changes has been the elimination of time wastage from daily workflows, leading to more focused and efficient work.

The team tracked internal metrics before and after adopting Time Champ and saw a measurable improvement, dropping from a value of 2.36 to 1.99.This helped cut down wasted time by about 20%, leading to better focus, higher productivity, and improved overall performance.

Overall, Billed Right appreciates how Time Champ empowers their team to work smarter, not harder, by streamlining operations and boosting output quality without adding any pressure.

Core Benefits Achieved with Time Champ

Time Champ has helped Billed Right boost productivity, eliminate time wastage, and promote a culture of self-accountability across the team.
Improved Visibility & Workflow Clarity: Individual dashboards gave employees a clear view of their tasks, helping them stay on track throughout the day.
Elimination of Time Wastage : – The platform highlighted inefficiencies, leading to smarter time use and more focused work routines.
Empowered Self-Management : – It helped employees monitor their own performance and allowed them to work independently and take greater ownership.
Data-Driven Improvements: Actionable insights helped the team make smarter daily decisions without relying on constant oversight.
By streamlining workflows and encouraging self-accountability, Time Champ has helped Billed Right create a more efficient and performance-oriented work culture.

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Roll Out

Billed Right had a smooth and efficient rollout with Time Champ, with rapid adoption across the team. The platform’s individual dashboards and employee monitoring tools aligned perfectly with their self-accountability approach, enabling team members to independently track and improve their performance. This quick onboarding helped the team immediately identify inefficiencies, reduce time wastage, and make measurable improvements in productivity and output quality.

Impact of Time Champ on Billed Right

Since adopting Time Champ, Billed Right has experienced measurable improvements in productivity and output quality through a focus on self-accountability and performance visibility.
Reduced Time Wastage: The team significantly minimized unproductive time, achieving up to a 20% reduction through sharper focus and better time management.
Improved Productivity & Output Quality: Beyond just working faster, the team's overall productivity and the quality of their deliverables improved tremendously.
Lasting Culture Shift : Rather than using Time Champ for compliance, Billed Right focused on self-driven performance, building a more accountable team.
With Time Champ, Billed Right built a more focused, self-driven work culture where employees are empowered to monitor their own performance and drive meaningful results.

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Client Experience

Billed Right shared that Time Champ made a meaningful difference in how their team works day to day. The platform helped reduce inefficiencies and encouraged a stronger sense of individual responsibility across the board.

“We’ve seen a clear improvement in both the quality of work and how productively our team uses their time. People have become more intentional and focused on self-improvement, which has been great to see.”

They’ve chosen to use Time Champ mainly to support a culture of self-accountability and have found it fits that purpose perfectly.

Kalyan

Billed Right

We’ve seen measurable improvements since using Time Champ, our internal performance metric, dropped from 2.36 to 1.99, which is about a 20% decrease in time wastage. That kind of improvement says a lot. What we like most is how it supports individual growth and helps our employees focus on doing their best work, without needing constant oversight. I’d easily rate Time Champ a 9 out of 10 and would definitely recommend it to others in our industry.