ClaimFlow Demo: Hit SLA Targets, Cut Claims Costs Fast

About This Video

This demo walks through ClaimFlow, a claims-processing workflow inside Time Champ that routes files by urgency, auto-assigns work based on adjuster capacity, and flags the queue depth issues that quietly push SLAs off target. You'll see the dashboard the ops team actually uses, the exact rules that decide which claim jumps to the top, and how the tool cuts per-claim processing cost without cutting review quality.

The video is short enough for a lunch review and detailed enough to sketch your own rollout against. Claims managers get a way to prevent SLA breaches before they show up in the monthly report, ops leads get the automation logic that removes manual routing overhead, and operations directors get a single view of throughput, cost per claim, and adjuster load, no more asking three teams for numbers that never match.

By the end you should be able to describe the three configuration choices that matter most on rollout, the metrics worth watching in week one, and the change to make in your queue policy before the next SLA review. Test it against your own claims pipeline with a Time Champ free trial.

Who this is for:

• Claims managers watching SLA breaches climb and needing an intervention that scales
• Insurance ops leads consolidating queue management across multiple lines of business
• Operations directors tracking cost per claim as volume grows
• Anyone whose adjuster team keeps hitting capacity before the queue clears

See how Time Champ helps teams put this into practice, explore the platform.