From Disengagement to Impact: Turning Passive into Productive

Get exclusive insights into the early signs of disengagement, the risks of burnout from both overwork and under-engagement, the behaviours that indicate fake workplace presence, and practical ways to restore genuine productivity and accountability.

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Why Attending This Webinar Is a Must for Managers?

Employee well-being issues often show up as disengagement or burnout. Disengagement occurs when workers mentally switch off, showing minimal effort, while burnout is when high performers overwork, sometimes 10–11 hours, until stress and fatigue take over.

Both result in digital presenteeism, appearing "active" online through fake app activity or long idle time. Disengaged workers may lack clear goals, or fee unappreciated, while overworked employees use it to hide exhaustion. If unaddressed, both can erode trust, morale, and productivity, harming team culture and performance.

What’s Coming Your Way?

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Recognising early disengagement from withdrawal or burnout before it affects productivity.

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Understanding how both under-engagement and over-engagement can lead to a fake presence

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Practical strategies to re-engage employees without adding unnecessary pressure or expectations

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Building a balanced culture that values well-being, sustainable productivity and genuine contribution

Event Details

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Date

August 28, 2025

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Time

02:30 PM to 03:15 PM

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Format

Zoom (Online)

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Venue

Online

What to Expect ?

  • tickmark image Clear differences between burnout-driven disengagement and simple lack of effort
  • tickmark image Real-world examples of burnout leading to disengagement and false productivity
  • tickmark image Proven techniques to detect fake workplace presence while boosting productivity without invading privacy 
  • tickmark image A live Q&A to discuss your challenges with our expert speaker
what to expert

Learn from Industry Leaders

author name

Aman Preet Saini

Customer Success Manager

With extensive workforce management industry expertise, driving client success through empathy and data-driven strategies for measurable business outcomes.

Key Highlights: Balancing the Scales of Burnout & Disengagement

Understanding Burnout & Disengagement

The webinar described burnout as stress in the workplace due to overutilisation, and disengagement as a loss of engagement and low morale due to underutilisation. Both are at opposite ends of the same spectrum but equally destructive to productivity.

Root Causes

Burnout Drivers (Overutilisation):

  • Excessive workload due to insufficient staffing
  • Unstructured processes and manual tasks
  • Extra pressure from complex deliverables
  • Expectations to respond beyond work hours
  • Work piled on a few high performers

Disengagement Drivers (Underutilisation):

  • Idle capacity and poor role fit
  • Repetitive, monotonous work
  • Lack of ownership or accountability
  • Unclear career pathing and recognition
  • Weak feedback, limited coaching and support

Business Impact

  • At least 76% of employees report burnout at some point.
  • Disengagement costs the global economy $8.8 trillion annually (~9% of global GDP).
  • Burnout costs U.S. businesses $190B annually and contributes to $1T of global productivity loss.
  • Burnout and disengagement cause decreased productivity, turnover, burnout, silent quitting, culture drift and economic drag.

Identifying the Extremes – Warning Signals

Burnout Indicators:

  • Long working hours with decreased output
  • Irritability, absenteeism, fatigue
  • Withdrawal from collaboration
  • Reduced creativity and problem-solving abilities

Disengagement Indicators:

  • Minimal initiative or ownership
  • Missed deadlines despite having manageable workloads
  • Decline in learning and upskilling activity
  • Visible disengagement at work

Analytics Lens: Detecting Risks Early

The session demonstrated how workplace analytics may reveal early risks by:

  • Time Utilisation Dashboards - Real vs idle work patterns
  • Heatmaps - Identifying workload spikes and imbalance
  • App/Website Insights - Time spent on core vs non-core tools
  • Productivity Trends - Analysing patterns of focus, idle, and non-productive time

From Data to Action

The discussion has highlighted how to transform insights into actual interventions through:

  • Automation – Minimising repetitive manual effort
  • Resource Allocation – Distributing workloads equitably
  • Capacity Planning – Aligning headcount with volume forecasts
  • Skill Alignment & Flex Capacity Pools – Making sure the right people do the right work
  • Governance & Policy – Establishing healthy productivity standards

The Balance Equation

Measure → Analyse → Act → Re-Analyse → Improve

An ongoing process of improvement was shared as the blueprint for solving both burnout and disengagement.

Live Q&A & Closing

The webinar was also concluded with a Q&A session on how managers can identify warning signs of burnout at an early stage, engage struggling employees, and leverage data to create more resilient and healthier teams.

Trusted by Industry Leaders

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