We blocked AnyDesk, UltraViewer and every other third-party remote tool, then built our own. Jesto Secure Connect lets our team resolve your issue in minutes, over an encrypted, consent-based session you control from start to finish.
Public remote-access apps are a favorite target for scammers and a blind spot for IT teams. So we blocked them across our organization and replaced them with a purpose-built client that connects only to us, only when you allow it.
The result: the speed of instant remote help, without handing your screen to software nobody can vouch for.
Anyone with an ID can request access. Common in tech-support scams. No central control or audit trail.
Connects only to verified Time Champ support. You approve every session. Encrypted and logged end to end.
No accounts to create, no settings to configure. Install once and you're ready whenever you need help.
Download and run the lightweight Jesto Secure Connect .exe on your machine. A one-time, quick install.
Open the app and share the dedicated ID and password shown in your Jesto Secure Connect installation with our support agent.
Using the ID and password you provided, our team connects over an encrypted channel through our web console, only with the credentials you've shared.
We fix the issue while you watch, then the session ends. Access is gone the moment we disconnect.
An org-owned tool that connects only to us. No open IDs, no strangers, no exposure to remote-support scams.
Access is never silent. Every connection needs your consent, is recorded, and can be reviewed afterwards.
No queues, no back-and-forth. Share your ID and password and we're in, resolving your issue while you watch it happen.
Sessions need your approval
Third-party remote apps allowed
Typical time to connect
Encrypted & logged
Install the client once, and the next time you need support we're only an ID and password away. Securely, and on your terms.
Already have it installed? Open the app and share your dedicated ID & password with our team.
Public remote tools let anyone with a connection ID request access, which makes them a common vector for tech-support scams and a headache to govern. We blocked them across our organization and built Jesto Secure Connect so every connection is controlled, verified, and traceable.
No. A session can only start once you share the dedicated ID and password from your Jesto Secure Connect app. Without those credentials, no one can connect, and you can see the session while it's active and end it at any moment.
A small, lightweight Windows application. It runs only when you launch it for a support session and connects exclusively to our verified support team, never to anyone else.
Yes. Sessions run over an encrypted channel, and each one is logged for accountability. Access ends the instant the session is closed.
No, install once. After that, simply open the app whenever you need help and share your dedicated ID and password.